Refund policy

At Nina's WoodCraft, your satisfaction is our priority.

60-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a full refund within 60 days of delivery — no questions asked.

How to Request a Refund

Contact us at support@ninaswoodcraft.com. We will process your refund within 5-7 business days of receiving your request.

Conditions

- Item must be requested within 60 days of delivery
- Item does not need to be returned for a refund to be issued
- Refunds are issued to the original payment method
- Return shipping is covered by Nina's WoodCraft

We do not offer exchanges at this time. If you received a damaged or incorrect item, contact us immediately and we will make it right.